Your Privacy

Your privacy is very important to us at Argae Hall Caravan Park.

From May 2018 we are required to update our privacy policy to make sure it adheres to the standards of the new GDPR guidelines. The purpose of this policy is to ensure you understand how we control, process, handle and protect your personal data while browsing or using our website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to stop viewing or using our website.

GDPR: What is it?

GDPR stands for General Data Protection Regulation. It’s a European privacy law designed to give EU citizens more control over their personal data. It aims to simplify the regulatory environment for business so both citizens and businesses in the European Union can fully benefit from the digital economy. Essentially, the law enhances your individual rights over your personal data, in a digital world.

Who does GDPR apply to?

• Any business or organisation operating within the EU
• Organizations involved in processing the personal data of EU citizens
• It affects all types of businesses industries and sectors.

What counts as personal data?

• Name
• Email address
• Bank details
• IP address
• Medical information
• Social media posts
• A photo
• Location details

How we collect your data

We collect personal data such as your name, email address, telephone number when you fill out and submit any of our contact forms on our website, email or call us directly.

How we store your data and keep it safe

We ensure the security of any personal data we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

How we use your personal data

• We use your personal data to contact you with regard to any of the products or services that we offer.
• To follow up on a sales lead where you have already shown interest or submitted your details to us.
• To send you our latest news, promotions and information regarding our products and services.

We may use your name, email address, telephone number and address for the above purposes.

Who we share your data with

We will never sell or share your data with third parties or allow access to anyone outside of Penllwyn Lodges. However, we may pass your data to our trusted partners relating to any products or services discussed with you where appropriate.

Accessing your data

You are completely entitled to access the data we hold on you. To request your personal data, simply email us at enquiriesargaehall@gmail.com.

Retention of your data

We keep your data for as long as required so that we can to provide you with the products and services you have requested. We may also retain your data to comply with other law or to support a claim or defence in court.​

Deleting or updating your data

We are obligated by GDPR guidelines to dispose of the personal data that we hold on you. Likewise, we are also required to update your personal data as and when requested. To request us to delete or update your personal data, simply email us at enquiriesargaehall@gmail.com.

Collecting new data

When you enter your personal data into our contact or sign up forms on our website, we will specifically tell you what we are collecting your data for. Look out for the mandatory checkboxes. These are a requirement any time you fill in a form.

The reasons for collecting and storing your data are outlined in the ‘How we use your data’ and ‘How we store your data and keep it safe’ sections.

Alter the way we use your data

If you have previously given your consent for us to store or use your data in a certain way, you have the right to amend this. Simply email us at enquiriesargaehall@gmail.com and we will adjust the way we use your data accordingly.

In case of a data breach

In the very unlikely event of a data or security breach involving your personal data, we will inform you within the GDPR guideline of 24 hours. If this ever did happen, we’d hope to let you know much sooner.

Our social media accounts

We have social media accounts on the following platforms: Facebook, Instagram, Twitter, Google and LinkedIn. If we ever use anything that could identify you on our social media accounts (such as names, photos or reviews), we will always get full, explicit consent and you have the right to decline or ask us to remove such content in the future.

Links to external websites

From time to time, our website may provide links to external websites. We have no control over these websites and are not responsible for their content. Our privacy policy does not extend to your use of external websites. Please ensure you read the privacy policy of other websites before using them.